1. Introduction

Welcome to the Stability Engine ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for the Service.
• Content Data: Resumes, job descriptions, and other text you submit to our Service for analysis. This data is processed by our proprietary scoring engine to provide you with the stability analysis report.
• Employee Data (Retention OS): For Enterprise users who opt-in to Retention OS, we collect employee names, job titles, and company information that you voluntarily provide when enrolling employees for post-hire retention monitoring. This data is collected ONLY after you have made hiring decisions and is used solely to schedule check-in reminders and track retention outcomes.
• Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process transactions and deliver the services you request.
• Generate and deliver the stability analysis reports, powered by our proprietary engine.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Perform other business activities as needed.

3.1. Use of Anonymized Retention Outcome Data (Enterprise Plan Only)

For Enterprise users who enroll candidates in our Retention OS monitoring system, we may collect anonymized retention outcome data, including:

• Tenure Duration: How long enrolled employees remain at your company
• Departure Timing: When employees leave (e.g., 6 months, 12 months, 24 months)
• Voluntary/Involuntary Classification: Whether departures were employee-initiated or employer-initiated
• General Departure Reasons: Aggregated categories (e.g., career growth, compensation, relocation)

This outcome data is fully anonymized (stripped of all personally identifiable information) and used exclusively to:

• Fine-tune our predictive retention algorithms using machine learning
• Improve the accuracy of our Cox Proportional Hazards survival models
• Generate industry-wide retention benchmarks and trend reports
• Enhance the Service's analytical capabilities for all users

Opt-Out: Enterprise users can opt out of contributing anonymized outcome data at any time through their account settings. Opting out does not affect your access to Retention OS features, but may reduce the personalization of benchmark insights.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share information we have collected about you in certain situations:

• With Third-Party Service Providers: We use third-party services (such as cloud hosting and AI infrastructure providers) to operate our Service. The content you provide (e.g., resumes) is sent to these services for the sole purpose of generating your analysis. After your analysis is generated, all sensitive narrative data is encrypted before being stored. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. Specifically, we implement the following:

• Encryption at Rest: All sensitive narrative data generated from your content (such as resume summaries, opinions on fit, and interview guidance) is encrypted on our server using the industry-standard AES-256 algorithm before it is stored in our database. This means that in the event of a direct database breach, the stored data is protected and unreadable.
• Secure Transmission: We use Transport Layer Security (TLS) to encrypt data transmitted between your browser and our servers.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@stabilityengine.ai